Tourism is one of the world’s largest and fastest-growing economic sectors, with billions of people travelling each year – and numbers are expected to grow by 3.3 % annually until 20301. Tourist accommodation is one of the biggest players, meaning its potential impact on sustainable development is huge. New international guidance for accommodation facilities to help them improve their impact has just been published.
ISO 21401, Tourism and related services – Sustainability management system for accommodation establishments – Requirements, specifies the environmental, social and economic requirements for implementing a sustainability management system in tourist accommodation. It addresses issues such as human rights, health and safety for employees and guests, environmental protection, water and energy consumption, waste generation and the development of the local economy.